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The Tidelands Health Newsroom

Published on January 30, 2012

Georgetown Memorial Hospital and Waccamaw Community Hospital Both Win QUEST 2011 Top Performing Hospital Award

Monday, January 30, 2012

Georgetown, SC - Georgetown Memorial Hospital and Waccamaw Community Hospital were 2 of 120 hospitals nationwide that were awarded the QUEST 2011 Top Performing Hospital Award. The award is based on results of three years 2008-2010 related to mortality, evidence-based care and cost-of-care.

The QUEST hospitals are a group of the Premier health alliance, which represents 2500 hospitals and 78,000 care sites nationwide. In 30 months, the QUEST hospitals saved 25,235 lives and reduced healthcare spending by $2.85 billion through the delivery of high-quality, evidence-based care to 63,094 patients.  The QUEST award is different from other quality awards as there are no defined standards for top performance. QUEST applies a systematic approach to performance improvement, allowing us to set top performance standards for all hospitals nationwide based on what the evidence shows is possible.

QUEST hospitals work together and share ideas, best practices and strategies to improve performance in all the measured areas.  Once documented, these improvements will serve as a blueprint for better patient care in all of healthcare.  Both hospitals used the below projects to achieve this award: 


  • Part of OPPE (physician report card) process
  • All physician core measure defects reviewed by Medical Staff
  • Performance Improvement Committee
  • All core measure defect and physician outlier status are communicated to providers
  • Case reviews identify system process issues for micro system work
  • Ongoing physician performance education


  • Sepsis screening tool
  • Use of sepsis “alert”
  • Sepsis order set/protocol use and bundle compliance
  • Clinical documentation specialists query physicians on co-morbidities
  • Implementation of Palliative Care Program


  • Daily bed huddles for planning discharges
  • Hospitalist program
  • Inpatient status review for early identification of discharge

 “QUEST has provided us a tremendous foundation of focus for continuous quality improvement,” said GHS CEO Bruce P. Bailey, “Quest metrics were chosen by our Board as system dashboard measures; the comparative information helps us as we face our newest opponent– value based purchasing.  The dashboard as a visual goal is shared at all our management meetings and supports alignment of goals across the organization from the C-suite to the front line,” Bailey continued, “Quest collaborative and sprints not only have provided great content and best practice ideas, but also have served as a platform to support systemization efforts and physician led improvement initiatives.”


Tidelands Health is the region’s largest health care provider and MUSC Health affiliate, serving the Carolinas at four hospitals and more than 70 outpatient locations. More than 2,500 employee, physician and volunteer partners work side by side with our communities to transform the health of our region – promoting wellness, preventing illness, encouraging recovery and restoring health.