Our Commitment to Quality and Service
At Tidelands Health, we are guided by a Triple Aim – that is, to deliver superior quality and service to our patients, to improve the health status of the communities we serve and to reduce the cost of health care delivery.
Anchored by our mission and vision, we invest in people, facilities and technologies that enable us to provide access to a broad continuum of high-quality health and wellness services – right here at home in the Tidelands region. We engage in continuous quality improvement, seeking always to become more efficient and effective for the benefit of the patients we serve.
Ours is a singular commitment: Better health begins here. Together, our more than 2,500 employee, physician and volunteer partners are working side by side with our patients to transform the health of our region -- promoting wellness, preventing illness, encouraging recovery and restoring health.
Our patients’ health, safety and comfort are our top priorities. We always strive to exceed our customers' expectations. If you have a question, comment or concern, please speak with a member of your care team. You may also contact a patient advocate at 843-652-1922.
Tidelands Health supports the South Carolina Hospital Association's initiative to increase transparency in health care costs in our state.