COVID-19 Testing Information
Patients and Visitors | Entrance Changes | FAQs | Preparations at Tidelands Health
Infrared thermometers are everywhere. But are they accurate?
COVID-19 has changed the way we live our lives, and one obvious sign is the proliferation of hand-held infrared thermometers.
At Tidelands Health, we understand the importance of COVID-19 testing to individual and community health. Several testing options are available to accommodate our community’s unique needs.
The South Carolina Department of Health and Environmental Control offers free community testing throughout the region.
For a list of dates, times and locations, please click here.
If You Are Ill with Symptoms of COVID-19
If you have COVID-19-like symptoms, including fever, cough or shortness of breath or difficulty breathing, chills, muscle pain, headache, sore throat or new loss of taste or smell, you can:
- Call the Tidelands Health COVID-19 Nurse Line at 843-652-8800 Monday through Friday from 10 a.m. to 2 p.m. (closed on Christmas Day and New Year's Day) for COVID-19 screening and referral.
- Call your family physician and schedule an appointment. If you do not have a physician, call 1-866-TIDELANDS. We will help you schedule an appointment with a physician near you.
In addition, you can also use the no-cost MUSC Health virtual screening tool at muschealth.org. If the screening indicates you need follow-up care and you live in the Tidelands region, MUSC Health will refer you to Tidelands Health, and we will contact you within one business day to arrange appropriate care.
You may notice tents in the parking lots of certain physician practices. These tents are not public testing sites for COVID-19. The tents at physician practices support patients with scheduled appointments.
COVID-19 Test Results
COVID-19 testing results from specimens collected at our outpatient care locations are communicated by phone and made available electronically through the Tidelands Health patient portal.
Individuals who test negative for the virus will receive an automated phone call once results are available. Individuals who test positive will receive personal phone calls from both a representative with Tidelands Health and South Carolina DHEC, which conducts contact tracing. If you test positive, it’s important to isolate yourself from others and take other protective measures. Learn more by clicking here.
If you are contacted by a Tidelands Health representative, we will verify your identify by confirming your date of birth, but we will never ask for insurance or payment information or your Social Security number. If you receive a call requesting that information, hang up immediately and contact local law enforcement.
Antibody testing is available at Tidelands Health Family Medicine locations at the discretion of the physician. Call 1-866-TIDELANDS to make an appointment. Our partners at the American Red Cross also offer free antibody testing when you donate blood.