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Our Commitment to Quality and Service

At Tidelands Health, we are guided by a Triple Aim – that is, to deliver superior quality and service to our patients, to improve the health status of the communities we serve and to reduce the cost of health care delivery.

Anchored by our mission and vision, we invest in people, facilities and technologies that enable us to provide access to a broad continuum of high-quality health and wellness services – right here at home in the Tidelands region. We engage in continuous quality improvement, seeking always to become more efficient and effective for the benefit of the patients we serve.

Ours is a singular commitment: Better health begins here. Together, our more than 2,000 employee and physician partners are working side by side with our patients to transform the health of our region  -- promoting wellness, preventing illness, encouraging recovery and restoring health.

Our patients’ health, safety and comfort are our top priorities. We always strive to exceed our customers' expectations. If you have a question, comment or concern, please speak with a member of your care team. You may also contact a member of our executive team for assistance:

Bruce Bailey, president and CEO
Tidelands Health
P.O. Box 421718
Georgetown, SC 29442

Gayle Resetar, chief operating officer
Tidelands Health
P.O. Box 421718
Georgetown, SC 29442

Accredited care

The hospitals of Tidelands Health are accredited by The Joint Commission. Any patient or visitor who has concerns regarding safety or quality of care in a Tidelands Health hospital may contact The Joint Commission.

The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181

It is the policy and practice of Tidelands Health to admit and treat all persons without regard to color, race, sex, handicap, religion, national origin or financial status. Admission requirements and assignment of hospital facilities are the same for all, and there are no distinctions made to determine eligibility to receive any patient care service. It is the policy of Tidelands Waccamaw Community Hospital, Tidelands Georgetown Memorial Hospital and Tidelands Waccamaw Rehabilitation Hospital to provide quality health care to all persons.

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